- Providing visual verifications to assist in remote troubleshooting
- Technical assistance with sub-contracted installations or troubleshooting
Hedgehog Technology Services Smarter Hands™ services allow us to manage, monitor and maintain your data center infrastructure which saves you time, maximizes your productivity, optimizes your data center space, reduces your operational costs and helps you deploy resources effectively.
Our expert staff is experienced and highly trained. Our 17+ years of experience providing technical support to colocation customers at many of the data centers in the eastern corridor. We think of ourselves as your extended remote IT team and give you the same speed and reliability you'd expect from your own onsite staff.
Hedgehog's location guarantees 24*7*365 availability to our clients within the myriad of data centers in the Northen Virginia Data Center Corridor. This allows us to offer round-the-clock "Smarter Hands" support and exceptional responsiveness.
From troubleshooting and maintenance of services to equipment installation and configuration, Hedgehog Technology Services does it all. Partnered with our unmatched Managed Hosting and Cloud Services we are truly a full-service IT company that can meet all your data center needs.
Here are some of the Smarter Hands™ services offered: